Grande Prairie and District Catholic Schools

Help & Support

	HELP SUBJECT AND TOPIC	Link

	1 - Microsoft Office Outlook 2003
1-1	My Outlook isn't getting any new messages/appears to be 'Offline'?
1-2	Where are the district (Global) contacts list?
1-3	I am getting warning emails. How do I look for large mail items?


	2 - Webmail - Microsoft Exchange - Outlook Web Access
2-1	Where to find general Help and settings.
2-2	Where are the district (Global) contacts list?
2-3	Only some of my messages are showing up in webmail, where are they?
2-4	I am getting warning emails. How do I tidy up my mailbox?
2-5	How do I stop the district webmail from timing out when I am in my webmail for a while?
2-6	How do I add a signature to my emails in webmail?
2-7	I would like to make a list of people I can send mail to on a regular basis, how do I create a mailout list or distribution list in webmail?


	3 - Fortinet/Fortiguard - Internet Protection
3-1	A page is blocked that shouldn't be. How can I get access?
3-2	How to submit a page to block?


	4 - Gradebook Tutorial
4-1	Gradebook Tutorial #1 - Setting up your Courses
4-2	Gradebook Tutorial #2 - Setting up a NEW Assignment
4-3	Gradebook Tutorial #3 - Entering Weights
4-4	Gradebook Tutorial #4 - How to enter Student Marks
4-5	Gradebook Tutorial #5 - Final Grade Comments
4-6	Gradebook Tutorial #6 - Final Grade and Comment Verification
4-7	Gradebook Tutorial #7 - Letter Grade equals Final Grade
4-8	Gradebook Tutorial #8 - Semester Setup (High School Only)
4-9	Gradebook Tutorial #9 - Manual Override of Final Grade
4-10	Gradebook Tutorial #10 - Adding a Student Group Set
4-11	Gradebook Tutorial #11 - Creating a My Comment Bank
4-12	Gradebook Tutorial #12 - Linking Assignments to Outcomes
4-13	Gradebook Tutorial #13 - Adding a Final Grade Comment for JH Options
4-14	Gradebook Tutorial #14 - Entering Assignments after the Term cutoff date


	5 - Automated Dispatch System
6-1	About the ADW/ADS System
6-2	ADS Brochure / Manual - Teachers
6-3	ADS Brochure / Manual - Substitute Teachers


	6 - Online Payroll / Finance System
7-1	Printing Earning Statements - Manual
7-2	Making sure the you can get your Payroll / Accounts Payable emails.


	7 - General computer issues / Help
8-1	Computers have no sound or really low sound.
8-2	How do I play DVDs on my computer? (St. Joes / St Thomas More)
8-3	How do I play DVDs on my computer? (All Other Schools)


	8 - Physical computer Connections
9-1	Connecting Computers
9-2	Connecting Computers with Smartboard Present